The increase in the number of supplier invoices led to inefficient data processing and a high error rate.
Before the introduction of the electronic invoice processing and approval system, the company used paper-based processes. Employees scanned invoices manually and copied data from documents into the accounting system by hand. With the increase in the number of supplier invoices, these procedures led to an increase in transcription errors and overall process inefficiency.
This prompted the company to look for a new solution that would improve data retrieval, reduce billing errors, and allow for the verification of key invoice data such as bank account, ID number, address, etc. At the same time, pressure to digitize was growing.
